NF Artisans & Tradition SRL respects and protects the privacy of its customers and all its website users. We value the trust you place in our company and we guarantee that all personal data you provide is treated with the greatest care and the utmost discretion and remain confidential.
Although most of the information on this site is available without having to communicate any personal data, it is possible that the user is requested to communicate personal data for certain purposes.
1.USE OF PERSONAL INFORMATION
NF Artisans & Tradition SRL is responsible for the processing of your personal data.
Your personal data (such as name, address, phone number, e-mail) will only be used in the following cases:
• to respond to your enquiries or remarks
• to follow up on an appointment request
• to follow up on a price quote
• to process and follow up your order
• to respect and fulfil the obligations under any sales contract between us
• to invite you to trade shows and/or fairs where we exhibit our products
• to process and follow-up on your subscription to our news and tips
We also obtain personal information from your IP address, operating system and web browser that you use to access our website. Please see section 8 (Cookies) and section 9 (IP Addresses) for more details. You may also provide us with personal information if you contact us by e-mail, telephone or letter.
2.SHARING PERSONAL DATA
NF Artisans & Tradition SRL will never share your personal data with third parties for direct marketing purposes. However, please note that we may occasionally be required to share some of your personal information with partners (for example: electrician, garden architect, contractor, artists, etc.) to carry out your project. Measures have been taken to make sure all such entities confidentially and securely safeguard your personal data and only use it for the purpose and mission we have entrusted them with and have informed you thereof in advance. In relation to other third parties, we will only disclose your personal information when you have given us your consent or when we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights. Your personal data may also be internally shared.
3.PERSONAL DATA RETENTION
NF Artisans & Tradition SRL saves your personal data in its customers file; this personal data will be kept for as long as it is required by law. We keep your contact details for statistical, auditing, accounting and archiving purposes, as well as for inspections by the Federal Public Service Finance.
NF Artisans & Tradition SRL applies security procedures to protect the personal data it processes, amongst others, to prevent unauthorised persons from accessing that information on its computers. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted via e-mail or via our website. Any communication via these channels will be at your own risk.
To share its expertise and know-how with the general public, NF Artisans & Tradition SRL publishes photos of the creations designed for its customers during trade shows and fairs, on its website, on its Facebook page or on other social networks (Google, LinkedIn) and on promotional material.
In accordance with the law, you have the right to request a copy of the personal data that NF Artisans & Tradition SRL holds about you (for which we could charge a small administrative fee). This is called “a data subject access request”, which you can make by writing to us using the contact details below. We will most certainly require further information from you in order to verify your identity before disclosing any personal information to you.
You also have the right to have any inaccurate information about you corrected, added or removed, that you think is no longer up to date. We will make sure that your information is accurate and up to date. In that case, please send us a letter or an e-mail.
7.OTHER WEBSITE VISITS
• you accessed these third party websites by means of hyperlinks on our website or
• you accessed our website via a hyperlink on a third party website.
Most browsers are configured to accept cookies by default, but you can configure your browser to deny all cookies or to be notified when a cookie is sent. Some features on our website and other websites may not properly work, if cookies are disabled in your browser.
When you visit our website, our server will record your IP address. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. This allows us to measure the traffic on our website. We use this information to compile statistics on the use of our website and to track how users surf through our site, this enables us to evaluate and improve our website.
NF Artisans & Tradition SRL
Champ de Maubroux 12
Tel: +32 476 69 86 87
Last modified: February 2020